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AI Knowledge Platform

The knowledge base that fixes itself.

Verabase detects what your AI can't answer, drafts the fix, and publishes it in one click, so your support never falls behind.

Early access No API markup Launch guarantees
Knowledge Insights
How do I export my invoice?
Gap detected Clustered · 14 similar
// AI-drafted answer
Open Billing → Invoices, select the invoice, and click Export PDF. Bulk export is under Settings.
Scroll
Ingesting
Notion
Google Drive
PDF · charts
URLs
Docs
14
Notion
Google Drive
PDF · charts
URLs
Docs
Clustered · 14 similar questions
// Drafting canonical answer…
Open Billing → Invoices, select the invoice, and click Export PDF. For multiple invoices, use bulk export under Settings.
✓ Approve & Publish
Critic-verified · 0 hallucinations
How it works

Four steps from chaos to clarity.

Verabase runs the full loop, from ingestion to verified answer, automatically.

Step 1 · Ingest

Connect everything

Docs, URLs, Notion, Google Drive, PDFs with charts and images. Verabase indexes your entire knowledge universe, including visual content inside files.

Step 2 · Detect

Find what's missing

Every query your AI can't answer is logged as a knowledge gap. Similar questions are clustered automatically using semantic AI, so you see patterns, not noise.

Step 3 · Heal

Draft the fix

Verabase finds how your team resolved similar questions historically, synthesises a canonical answer, and queues it for your approval. One click publishes it live.

Step 4 · Answer

Verify every reply

Before any answer reaches a customer, the AI Critic checks it against your knowledge base for hallucinations or contradictions. Nothing unverified gets through.

Your AI says "I don't know" too often

Knowledge gaps accumulate faster than your team can fill them manually. Every unanswered query is a customer who didn't get help.

Knowledge maintenance never ends

Someone has to write every FAQ, update every doc, review every outdated page. That someone is usually your best support person.

Hallucinations erode trust

One confidently wrong answer damages more than ten unanswered ones. Your AI needs a critic, not just a knowledge base.

Platform features

Everything your support team needs. Nothing it doesn't.

Self-Healing Knowledge Loop

An AI that teaches itself from your team.

Detects knowledge gaps in real time, clusters similar unanswered questions, drafts professional FAQs from your historical replies, and publishes them with a single human approval.

Visual Grounding RAG

Your PDFs, charts, and diagrams are finally searchable.

Verabase uses vision models to extract meaning from images, charts, and infographics inside documents, not just the text. If it's in your file, it's in your knowledge base.

Live Inbox & Human Handover

AI speed. Human empathy. Seamlessly.

A real-time inbox across web, Slack, and WhatsApp. When a conversation needs a human, the AI steps aside instantly, with full CRM context, typing indicators, and private operator notes ready.

WhatsApp & CRM Automation

Your CRM triggers. WhatsApp delivers.

Connect HubSpot, Salesforce, Pipedrive, Zoho, or Zendesk. When a deal closes or a contact updates, Verabase fires the right WhatsApp message automatically, with no manual follow-up.

Voice Agent

Talk to your AI like a human, right in the browser.

WebRTC voice calling with multilingual speech-to-text and high-fidelity text-to-speech. Powered by your own Deepgram API key, with low latency, warm voices, and zero markup.

Enterprise Security

Compliant by default. Auditable by design.

Real-time PII masking before queries reach any LLM. SSO via Okta, Azure AD, and OIDC. A full security audit ledger. Custom rate limits. GDPR and HIPAA compliance mode built in.

Bring Your Own Keys

You own your AI. We just make it smarter.

Verabase connects to your own OpenAI, Google Gemini, Deepgram, and Meta WhatsApp API accounts. All LLM inference, voice, and messaging costs are billed directly by your providers, not by us. You keep full control of your models, your data, and your costs.

OpenAI Google Gemini Deepgram Meta WhatsApp
< 0s
RAG retrieval with HNSW indexing, hybrid vector, and full-text search
0
Hallucinations: every answer is critic-verified before delivery
0%
Similarity threshold for auto-clustering knowledge gaps
0 days
Waitlist trial, with full access guaranteed on launch

Built for the teams who live in support.

Support Teams

Stop maintaining docs manually. Verabase detects what your AI can't answer, clusters the patterns, and closes gaps automatically. Your team approves, and the system does the rest.

CX Leaders

Prove the ROI of your AI investment. Track deflection rates, customer sentiment trends, resolution funnels, and attributed revenue in a single executive dashboard. Built for the QBR, not just the dashboard.

Developers & IT

Enterprise-grade from day one. BYOK for all LLM and voice providers. Custom webhooks, action tools, scoped API keys, SSO, audit ledger, and org-level rate limits. Integrates with everything your stack already runs.

Integrations

Connects to the tools your team already uses.

OpenAI
Gemini
Deepgram
HubSpot
Salesforce
Notion
Drive
Slack
WhatsApp
Jira
Zendesk
Pipedrive
Okta
Privacy & security

Your data stays yours.

Verabase is built so your knowledge and your customers' data never leave your control. No training on your content. No markup. No surprises.

Your data is never trained on

We never use your content to train models, whether ours or anyone else's. Your knowledge base belongs to you alone, and you can export or delete it at any time.

Encrypted in transit and at rest

TLS 1.3 in transit, with AES-GCM encryption protecting your sensitive data and credentials at rest, from ingestion through delivery.

PII masking by default

Sensitive data is detected and masked in real time before any query reaches a language model, so personal information never crosses the wire unprotected.

You hold the keys

With Bring Your Own Keys, inference runs on your own provider accounts. We never store or inspect your raw model traffic, so your prompts stay between you and your provider.

Compliant by design

GDPR and HIPAA compliance modes, a complete security audit ledger, and enterprise SSO via Okta, Azure AD, and OIDC, all available out of the box.

Strict tenant isolation

Every query is scoped to your organization with database-level Row-Level Security. One tenant's data is never visible to another, enforced on every request.

Want the full detail? Read how we collect, use, and protect your data. Read our Privacy Policy →
Pricing

Simple pricing. No surprises.

You bring your own API keys. We don't mark up your usage.

Limited time Every feature is unlocked free on Starter, Growth & Business right now, with plans differing only by agents & seats.
Save 20% with annual billing
All features unlocked
Starter
$50/mo
1 agent · 2 seats · Unlimited conversations
For small teams deploying their first AI support agent.
Join waitlist
  • {c} Custom AI agent
  • {c} Web widget
  • {c} File + URL ingestion
  • {c} Notion & Drive sync
  • {c} Visual grounding RAG
  • {c} AI critic guardrail
  • {c} Self-healing loop
  • {c} Email support
All features unlocked
Growth
$130/mo
3 agents · 5 seats · Unlimited conversations
For growing teams that need automation and human backup.
Join waitlist
  • Everything in Starter, plus
  • {c} Live inbox
  • {c} Human handover
  • {c} Slack bot
  • {c} HubSpot & Pipedrive CRM
  • {c} ROI dashboard
  • {c} Sentiment trajectory
  • {c} PII masking
  • {c} WhatsApp bot
Enterprise
Custom
Unlimited agents · Unlimited seats
Compliance, SSO, SLA, and dedicated success management.
Talk to sales
  • Everything in Business, plus
  • {c} SSO (Okta, Azure AD, OIDC)
  • {c} Security audit ledger
  • {c} GDPR/HIPAA mode
  • {c} Custom rate limits
  • {c} Scoped API keys
  • {c} Custom agent tools
  • {c} Dedicated CSM
  • {c} Priority SLA

All plans billed monthly or annually (save 20%). BYOK: LLM, voice, and messaging API costs are billed directly by your providers, not Verabase.

Stop maintaining your knowledge base. Let it maintain itself.

Join the waitlist for early access. No credit card required.